Home/Insurance Appraisal
Insurance Appraisal

When the carrier's number and the real cost don't match.

Your policy already contains the tool to fix it. The appraisal clause resolves a disagreement over the amount of a covered loss — without a lawsuit, without a courtroom, and usually in a fraction of the time.

What insurance appraisal actually is

Appraisal is a dispute-resolution process built into the policy itself. It applies in one specific situation: everyone agrees the damage is covered, but nobody agrees on what it costs to fix.

Either the policyholder or the carrier can invoke it. Each side selects a competent, independent appraiser. The two appraisers inspect, scope and value the loss, then compare positions. Whatever they agree on is settled. Whatever they cannot agree on goes to a neutral umpire, whose decision — signed by the umpire and either appraiser — binds both parties.

Appraisal settles amounts, not coverage.

If your carrier is denying the claim outright, or arguing the cause of loss isn't covered, appraisal is the wrong tool and we'll tell you so. It resolves dollars, not whether the policy responds.

When appraisal is the right move

How we work an appraisal

ScopeWe document the loss independently — in person where the file calls for it, or from a complete documentary record where it doesn't.
ValueEvery line written in Xactimate®, the platform carriers use, so our position can be compared directly against theirs.
ReconcileWe work the differences with the opposing appraiser line by line, and go to the umpire only on what genuinely can't be agreed.

Why the estimate is written in Xactimate

Carriers review claims in Xactimate. An estimate submitted as a spreadsheet or a contractor's proposal often can't be reconciled line-for-line against the carrier's own numbers, which stalls the file and hands the other side an easy objection. Writing in the same platform removes that argument entirely — the disagreement becomes about the work, not the format.

Who we represent

We serve as the appraiser for property owners, associations, contractors working with owners, and — equally — for carriers and IA firms who need a competent appraiser named on their side. We take one role per claim. If we appraised a loss, we will not later umpire it. That line is what makes the work credible.

Wilderness Adjusting handles appraisal assignments in Pennsylvania, New Jersey and New York, and is licensed in Florida, Indiana, North Carolina and Texas. Appraisal and umpire work are contractual roles under the policy and are not adjusting, so they are available in states where no adjuster license applies.

Common questions

Questions we get on this

What is the appraisal clause?

Nearly every property insurance policy contains an appraisal clause. When both sides agree the loss is covered but disagree on the amount, either party can invoke it. Each side names an independent appraiser, the two appraisers work to agree on the value, and anything they cannot settle goes to a neutral umpire. The result is binding.

How long does insurance appraisal take?

Most appraisals resolve in weeks rather than the months or years litigation takes. The timeline depends on how quickly both appraisers can inspect, exchange positions and reconcile. A straightforward residential loss can close in three to six weeks; a large commercial or multi-building loss takes longer.

Does invoking appraisal mean I am suing my insurance company?

No. Appraisal is a contractual process written into your own policy — it is the opposite of litigation. There is no court, no lawsuit and usually no attorney required. It exists specifically so a disagreement about dollars does not have to become a legal fight.

What does appraisal not cover?

Appraisal settles the amount of loss only. If the carrier is denying that the damage is covered at all, or disputing liability, that is a coverage question and appraisal cannot resolve it. We work with a local attorney on exactly these files and are glad to make the introduction — tell us what the carrier is saying and we will point you to the right person.

Related services

Get in touch

Think the offer is too low?

Tell us about the claim. We’ll tell you honestly whether appraisal is the right route — and if it isn’t, what is.